Question 1

Can I get a loan if I'm a first-time homebuyer with limited savings?

Accepted Answer

Yes. We offer conventional loans with low down payment options, FHA loans with reduced down payments, and for eligible veterans, VA loans that may require no down payment. We also work with down payment assistance programs to help bridge the gap. All loans subject to credit approval.

Question 2

How long does it take to get approved for a mortgage?

Accepted Answer

Pre-qualification typically happens within 24 hours. For more complex scenarios, self-employed borrowers, alternative income documentation, jumbo loans, we target 24-48 hours. Our in-house processing and underwriting team is built for speed without cutting corners.

Question 3

What documents do I need to apply?

Accepted Answer

For a standard application: two years of W-2s, recent pay stubs, two months of bank statements, and a valid ID. Self-employed borrowers may use bank statements or P&L statements instead of tax returns. Your loan officer will provide a specific checklist based on your loan type.

Question 4

Do I need perfect credit to qualify?

Accepted Answer

No. While higher credit scores unlock better rates, we have programs starting at 580 (FHA) and alternative income programs with flexible credit requirements. We look at the whole picture, not just a number.

Question 5

Do you provide loans for self-employed individuals without tax returns?

Accepted Answer

Yes. Our bank statement loan programs allow self-employed borrowers to qualify based on 12-24 months of bank statements instead of tax returns. We also offer P&L-only qualification, asset depletion methods, and DSCR loans for investment properties that don't require personal income documentation at all.

Question 6

What kind of loans do you offer for military veterans?

Accepted Answer

We offer VA loans for eligible active-duty service members, veterans, and eligible surviving spouses that may require no down payment and no PMI. This includes VA purchase loans, VA refinancing (IRRRL and cash-out), and VA construction loans. Certificate of Eligibility and credit approval required.

Question 7

Can I finance a multifamily property?

Accepted Answer

Yes. FHA loans may allow qualified borrowers to finance up to 4 units with low down payment options, live in one and rent the rest. Owner occupancy required. For investment multi-family with 5+ units, our commercial lending team handles apartment buildings and larger multi-family assets with DSCR-based underwriting.

Question 8

What is a DSCR loan?

Accepted Answer

A Debt Service Coverage Ratio loan qualifies based on the property's rental income relative to its debt payments, not your personal income. If the property cash flows, you can qualify. No tax returns, no W-2s, no employment verification. Ideal for real estate investors building a portfolio.

Question 9

How fast can you close a loan?

Accepted Answer

Our average close time is 14 days. With in-house processing and underwriting, we eliminate the bottlenecks that cause 45-60 day timelines at other lenders. For straightforward purchases and refinances, we regularly close faster than 14 days when needed.

Question 10

What happens after I apply?

Accepted Answer

After you submit your application, your dedicated loan officer reviews your file, confirms your pre-qualification, and provides a clear-to-close timeline. You'll have one point of contact from start to finish, no call centers, no transfers, no wondering where your loan stands.

Question 11

Can I lock my rate before I find a house?

Accepted Answer

Rate lock options vary by program. For most products, we can lock your rate once you have a property under contract. We also offer extended rate lock programs and float-down options for borrowers in volatile rate environments.

Question 12

How do your rates compare to big banks?

Accepted Answer

Our wholesale relationships give us access to institutional pricing, the same rate sheet that billion-dollar banks use. Because we operate with lower overhead than retail banks, we can pass those savings through. Bring us any written offer and we'll compete to win your business.

Question 13

Are there any upfront costs to get a quote?

Accepted Answer

Getting a rate quote is free. We don't require SSN for an initial rate discussion. When you're ready to move forward with a full application and credit pull, standard credit report fees apply. Your loan officer will be transparent about all costs before you commit to anything.

Question 14

What is PMI and can I avoid it?

Accepted Answer

Private Mortgage Insurance is required on conventional loans when you put less than 20% down. The good news: unlike FHA mortgage insurance, PMI on conventional loans drops off automatically once you reach 20% equity. We also offer lender-paid MI options and can model scenarios to minimize your total cost.

Question 15

Self-employed? No tax returns needed.

Accepted Answer

Bank statement and P&L programs for business owners. Qualify on real cash flow.

Question 16

Veterans: no down payment, no PMI.

Accepted Answer

VA purchase, refinance, and construction loans for eligible service members. Subject to VA eligibility and credit approval.

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